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FAQ

Here we will put together the most common asked questions and answers about product, and we keep updating new ones.

If you do not find your answer, please contact us.

FAQS

Here we will put together the most common asked questions and answers about car LED headlight bulbs, and we keep updating new ones.

Frequently Asked Questions

Street light, LED tunnel lights, LED flood light, LED high bay light, Tri-proof light, etc.
Besides these products, we also accept customized products. We have full skilled R&D team, with more than 100 engineers here.

Most of the LED lighting products can offer 5 years warranty, some may offer 3years or more than 5 years based on exact requirements.

Normally for industrial lighting products, we use Philips lumiled, OSRAM, CREE, for some products, also used some local good quality LED. And we have our own packed LED lightsource/ components as well, and showed in very good quality and performance.

We have different brand driver for options, like Philips ,Sosen, Meanwell, Inventronics and so on. Customer can appoint the LED driver brands if there with requirement, and we will evaluate the technical aspects to ensure can be used for the specified products.

This depends on products type, can talk to our sales team, specify which product you interested, and confirm the MOQ.

7-15 days for standard product samples, some may faster than 7 days if there with stock for finished products or materials.

Most standard products designed with ≥50000H

For new customer, T/T transfer preferred, cooperated customer, ( 30% deposit &70% balance paid before shipment.), or and L/C for large QTY order. Can confirm with our sales.

Yes, we can accept ODM orders, also OEM are welcomed.

For outdoor lighting products, most designed with IP rating 65,also IP66 and IP67 for some products with higher requirements, even for IP68 available based on requirements for few items.

We can accept this kind order delivery, but with certain QTY requirements.
Please contact our sales for details.

The high bay lights are usually used in the ceilings with the area height more than 20ft. They are usually used in factories, warehouses, etc. Whereas the low bay is used for the area height between 12ft-20ft. They are generally used in workshops and stores, etc. Lights above 150W and a 90-degree angle beam or smaller are high bay, and lights between 60W- 120W with an angle of 120 degrees are a low bay light.

This depends on the exact products and QTY. Normal orders 3 weeks to 5 weeks if without material stock, if there with raw material stock, can be 2 weeks to 3 weeks.

Most products we got CE/ CB approved, and some ENEC approved, not for all.

This negotiable based on projects or requirements.

We can discuss based on exact situation. Some may can offer free samples. go to talk with our sales, let them know your requirements.

Location: No.1, West Industrial 1st Road, SongShan Lake, Dongguan 523808, China
Tel: +86-769-89950999-8669
Email: market@masonled.com

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